FAQs for FNCE® Attendees 2017-09-27T12:28:22+00:00

FNCE®Attendee FAQs

Is there shuttle bus transportation from my hotel? 2017-09-27T12:28:47+00:00

FNCE® Shuttle service will be available to and from McCormick Place from all the official FNCE® Hotels except Hyatt Regency McCormick Place and Marriott Marquis Chicago as they are walking distance to McCormick Place. Shuttle service begins Saturday, Oct.21 through Tuesday, October 24.  Shuttle buses run every 10-20 minutes. Please display your FNCE badge when boarding.

Please note: FNCE® shuttle buses are complimentary to those who book their hotel through the official housing bureau, onPeak.  If you are not staying at a FNCE® Hotel and/or have not booked through onPeak, but would like to ride the FNCE® shuttles to and from McCormick Place West, you must purchase the Shuttle Bus Pass for $50 during registration. When making your hotel reservations, be sure to list ALL roommates sharing a room with you, so they also receive the FNCE® shuttle pass.

Click HERE to download the FNCE 2017 Shuttle Schedule

Where is FNCE® badge pickup and what are the on-site registration hours? 2017-09-27T12:15:26+00:00

McCormick Place West (main conference registration and badge pickup)

Central Concourse – Level 3

Friday, October 20……………….. 8 a.m. – 5 p.m. (FNCE shuttle buses will not be operating on Friday)

Saturday, October 21…………… 7 a.m. – 7 p.m.

Sunday, October 22……………… 7 a.m. – 3 p.m.

Monday, October 23……………. 7 a.m. – 3 p.m.

Tuesday, October 24……………. 7 a.m. – 12 p.m.


If you registered in advance, we will have a satellite registration check-in available at the Hyatt Regency Chicago. Those hours are as follows:

Hyatt Regency Chicago

Friday, October 20……………….. 2 p.m. – 7 p.m. (FNCE shuttle buses will not be operating on Friday)

Saturday, October 21…………… 8 a.m. – 5 p.m.

Sunday, October 22……………… 7 a.m. – 11 a.m.

Registration category determines admission to the Food & Nutrition Conference & Expo™ 2017 events. Badges are required for admittance to the Exhibit Hall and all Conference educational sessions (does not include Pre-FNCE® excursions and Foundation Symposium events). If lost, badges can be reprinted in the Registration area. There is a $50 charge to reprint any lost or misplaced badges.

What’s the best way to get to downtown Chicago from the airport? 2017-09-27T12:15:47+00:00

There are a number of airport transportation options on our website (taxi cabs, public transit, etc.). There is also a discounted shuttle bus to and from both airports to all conference hotels. This service is available to all FNCE attendees. Reservations must be made in advance by visiting: https://airportexpress.hudsonltd.net/rwd

Do I have to pre-register for the educational sessions? 2017-09-27T12:16:37+00:00

No, pre-registration is not required for EDU sessions. All sessions, beginning with the Opening Keynote, are open to paid Session attendees and are on a first come first serve basis. The only restriction this year is for the Student Track program on Sunday and Monday which require a student badge for admittance.

I’m a new mom who is breastfeeding. Will there be a dedicated location for me to pump and store milk? 2017-09-27T12:18:38+00:00

Yes, there will be a Mothers Room at McCormick Place West in room W186 ABC. The hours for this room are as follows:

Saturday, October 21 – 7:30 a.m.-4:30 p.m.

Sunday, October 22 – 7:30 a.m.-5:30 p.m.

Monday, October 23 – 7:30 a.m.-5:30 p.m.

Tuesday, October 24 – 7:30 a.m.-3:45 p.m.

When is the Exhibit Hall open to attendees? 2017-09-27T12:18:57+00:00

Saturday, October 21……………….6 p.m. – 7:30 p.m.

Sunday, October 22 …………….. 9 a.m. – 3:30 p.m.

Monday, October 23……………. 9 a.m. – 3:30 p.m.

Tuesday, October 24 …………… 9 a.m. – 1 p.m.

The Expo is located in Hall F1 on Level 3 of McCormick Place West.

I know Chicago has two major airports, which one should I travel to? 2017-09-27T12:19:08+00:00

Each of Chicago’s two major airports (MDW & ORD) are nearly equidistant to downtown Chicago. Either option will be sufficient.

I’m coming straight from the airport to the Opening Keynote Session. Will there be a place at the convention center to store my bags? 2017-09-27T12:19:27+00:00

Yes, we will have Coat and Baggage check at McCormick Place West. The cost for this is $3 per item and the hours are as follow:

Saturday – 9:00 a.m. – 8:00 p.m

Sunday – 7:00 a.m. – 5:15 p.m.

Monday – 7:00 a.m. – 5:15 p.m.

Tuesday – 7:00 a.m. – 4:15 p.m.

Can I bring my spouse/friend/etc. to the Centennial Celebration? 2017-09-27T12:19:47+00:00

Only registered conference attendees my join the Centennial Celebration. If you’d like to bring someone, that person must be registered as your guest.

Do I need my badge to get into the Opening Keynote Session and Centennial Celebration? 2017-09-27T12:20:16+00:00

Yes, all attendees are required to be wearing a badge in order to enter the Opening Keynote Session.

I need to cancel my registration, what do I do? 2017-09-27T12:20:31+00:00

The FNCE® registration cancellation deadline is September 22, 2017. Please send cancellation requests, via email, to FNCE@eatright.org. Requests made prior to September 22, 2017 will be refunded less a $75 administrative fee. Requests received after September 22, 2017 are not guaranteed refunds and will be reviewed on a case-by-case basis. Not all cancellations or request for refunds will be accepted after the deadline date. Cancellations will then take up to 6 weeks to process any refund, if approved.

Can I register for FNCE when I get to the convention center? 2017-09-27T12:20:48+00:00

Yes, we will have on-site registration available at McCormick Place West. The hours are as follows:

McCormick Place West (main conference registration)

Central Concourse – Level 3

Friday, October 20……………….. 8 a.m. – 5 p.m. (FNCE shuttle buses will not be operating on Friday)

Saturday, October 21…………… 7 a.m. – 7 p.m.

Sunday, October 22……………… 7 a.m. – 3 p.m.

Monday, October 23……………. 7 a.m. – 3 p.m.

Tuesday, October 24……………. 7 a.m. – 12 p.m.

Can I become a member on-site and then register for FNCE®? 2017-09-27T12:21:02+00:00

Yes. Individuals interested in becoming a member can go to the Member Services area located on Level 3 near the registration counter to join. Member Services will provide a temporary membership receipt allowing the individual to register for FNCE® at the member rates.

What is the headquarter hotel? 2017-09-27T12:21:17+00:00

The headquarter hotel will be the Hyatt Regency Chicago with additional events at the Hyatt Regency McCormick Place

Where will FNCE be in 2018 (2019, etc.)? 2017-09-27T12:21:25+00:00

Future locations are published on the website: http://eatrightfnce.org/attend/future-fnce-dates/

What is an Enhanced Booth Listing? 2018-01-05T09:47:05+00:00

Enhanced Booth Listings offer exhibitors the opportunity to showcase their company and products to FNCE® attendees months before the show. Add videos, product images, show specials and press releases to your online profile. Upgrade today by logging into your Exhibitor Login page.