Learning Lounge: Create Deeper Client Engagement Using Patient Centered Language
What if it’s what you say and how you say it? Having all the nutrition/disease facts is only one step in forming engaging counseling sessions. Your approach, intonation and tailored words can open a conversation that leads to change. Patient centered communication is associated with improved outcomes. Discover how framing your work more like a chat over coffee can help lead to therapeutic discoveries. Moving patient communication approaches from dichotomous language to inquisitive conversations creates deeper connections. Help clients discover why they revert to seemingly self-sabotaging behaviors and how their self-talk words impact self-care choices. Learn how to reframe communication in ways that decrease shame, create confidence and increase engagement in the patient-provider relationship and the treatment process.